Privacy Policy

We at K-UBE ("we", "us", "our", "company") have crafted this Privacy Policy to clarify how we handle personal information in the course of our business operations. As the controller of your personal data, we are committed to transparency and protection. This policy outlines our practices regarding information gathered through our websites, applications, email notifications, and associated services. It also encompasses data collected from our social media features and pages.

This Privacy Policy applies to all our Services, including websites, mobile applications, and related offerings. Alongside detailing our data collection, usage, disclosure, and processing practices, it also outlines the rights and choices individuals have regarding their personal information.

In certain instances, we may provide specific privacy notices when we collect your data, ensuring transparency and compliance with regulations. These "in-time" notices will govern the processing of information provided at that particular juncture.

1. INFORMATION WE COLLECT

We gather information about you through various channels, including your interactions with our Services, communication via phone, email, social media, or participation in events and promotions.

The data we collect, whether provided directly by you or obtained automatically, may be classified as personal information in specific jurisdictions or as personal data under the European General Data Protection Regulation (GDPR). When we mention personal information in this Privacy Policy, we are referring to both personal information and personal data as defined by relevant laws in the respective jurisdiction.

The categories of personal information we collect, which can differ depending on the Service being utilized, include:

  • Identifiers: Examples: Name, alias, unique personal identifier, online identifier, IP address, email address, account, or other similar identifiers.
  • Personal Records: Examples: Name, email address, and username. Some personal information included in this category may overlap with other categories.
  • Internet or Other Similar Network Activity: Examples: Information on a user's interaction with a website, application, or advertisement.
  • Geolocation Data: Examples: Physical location or movements.
  • Sensory Data: Examples: Audio, electronic, visual, or similar information.
  • Commercial Information: Examples: Information on a user's interaction with a website, application, or advertisement.
  • Inferences Drawn from Other Personal Information: Examples: Profiles reflecting preferences, characteristics, and behaviors.
  • Face Data: Examples: When you explicitly take a photo or upload an image within our application, we may collect and process your face data to provide specific functionalities like color theory analysis or other app features. Face data is not shared with any third party for training or commercial purposes.
  • Usage Data: Examples: Data generated or uploaded by users during app usage, including session activity, screen views, and interaction with app features.

2. SOURCES OF INFORMATION AND PURPOSES OF USE

Some information is directly provided by you, while some is collected during your use of our Services. Additionally, we may obtain information about you from business partners such as vendors and other associates.

You have the option to withhold certain personal information. However, opting not to provide specific details may hinder our ability to deliver our Services effectively or limit the level of service you would typically expect from us.

Information collected from you:

  • Feedback: We may solicit your opinions, suggestions, or ideas for improvements.
  • Name: Required for personalizing your experience.
  • Email Address: Used for communication and account-related updates.
  • Username/PIN: Used for authentication and security purposes.
  • Photograph/Face Data: Explicitly uploaded by users for app features. Stored only as long as your account exists. All images and data associated with an account are deleted when the account is deleted.
  • Location Information: General or precise location data (with consent) to enhance app features.
  • Payment Information: If applicable, for purchases of products or services.

Information collected by automated means:

  • IP address
  • Operating system
  • Device type
  • Geolocation data (if permitted)
  • Dates/times of access
  • Unique identifiers like Advertising ID, IDFA, or Adjust ID
  • Subscription information

Information collected from integrated services: We may obtain personal data from third-party services such as social media providers when you use these platforms to register or log in.

Purpose of Use:

  • To provide and maintain our Services
  • To customize your user experience
  • To monitor usage and improve app performance
  • To contact you for updates or customer support
  • To facilitate payment processing
  • To analyze user activity for improvements and promotional efforts

3. FACE DATA HANDLING SPECIFICS

We collect and process face data only when you explicitly upload a photograph or image within the app. Face data is managed as follows:

What is face data?

Face data refers to the images you provide, which are essential for conducting our color & style analysis services.

Do we retain face data?

No-retention case: In apps where historical scan results are not a feature, all face data is used only for generating your results and is deleted immediately after processing.

Retention case: In apps where historical scan results are offered, we retain face data only for registered users to enable access to past scans, track changes, and compare analyses over time.

Why do we store face data (when applicable)?

Storage is required only to provide you with access to your historical scan results and comparisons until you choose to delete your account or remove the data.

How long do we store this data?

Unregistered Users: We do not store any data — all face data is deleted immediately after processing.

Registered Users (in retention apps): Data is stored until the user deletes their account or removes the specific data.

How do we store & protect face data?

All face data is encrypted. We do not store or send the original photo itself to third parties; instead, we retain an encrypted representation of the photo when storage is required.

Which third parties have access to face data?

OpenAI is the sole third party with access to your face data when analysis is performed.

Why do we share your data with third parties?

We collaborate with OpenAI to leverage their advanced analytics for accurate makeup and bare-face analysis.

Do third parties store face data?

OpenAI may securely retain API inputs and outputs for up to 30 days solely to provide their services effectively and monitor misuse. After this period, all inputs and outputs are deleted unless legally required to retain them.

Retention Summary:

  • No-retention apps: Face data is never stored.
  • Retention apps: Face data is retained only while your account exists and is deleted upon account deletion or data removal request.
  • Third parties: Temporary storage only (up to 30 days at OpenAI), then deletion.

4. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on your country's laws, you may have the right to request access to, modify, or delete your personal information. To make such a request, please submit a data subject access request via email:

Email: admin@k-ube.com

5. DELETION OF YOUR PERSONAL DATA

You have the right to delete or request the deletion of your personal data, including face data, at any time:

Account Deletion Request:

Email us at admin@k-ube.com with the subject line: "Delete Account" and include the email address associated with your account.

Upon verification, your account and all associated personal data will be permanently deleted within 24 hours.

Self-Deletion Option:

Use the Delete Account option in the app's Account Settings to initiate immediate account deletion.

Exceptions: Certain personal information may be retained to comply with legal obligations, resolve disputes, or enforce agreements.

6. RETENTION OF YOUR PERSONAL DATA

We retain your personal data only as long as necessary for the purposes outlined in this policy. Face data and other sensitive information will be erased upon account deletion.

7. CONTACT INFORMATION

For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Email: support@k-ube.com